Privacy Policy
Westhaven Developments Ltd & Westhaven Construction Services Ltd
Last updated: 8th November, 2024
Introduction
At Westhaven Developments Ltd & Westhaven Construction Services Ltd (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you interact with us, visit our website, or use our services. We are dedicated to safeguarding all personal information in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following data about you:
● Personal Identification Information: Name, address, email, phone number, and job title.
● Financial Information: Bank details or payment information for billing purposes.
● Project Information: Details about your construction or property development project, including location, specifications, and timelines.
● Website Usage Data: Information about your interaction with our website, including IP address, browser type, and pages visited.
● Other Data: Any other information you choose to provide to us in communication.
2. How We Collect Your Information
We collect information in the following ways:
● Direct Interactions: Information provided directly by you through phone calls, emails, or face-to-face meetings.
● Website Interactions: Information collected when you fill out forms on our website, request information, or subscribe to updates.
● Automated Technologies: Data collected automatically as you use our website, including cookies and similar technologies. See our Cookie Policy for more details.
3. How We Use Your Information
We use your personal data to:
● Provide and manage our services, including project planning and execution.
● Respond to inquiries and provide customer support.
● Process payments and manage accounts.
● Communicate project updates, marketing materials, or promotional offers (with your consent where required).
● Comply with legal obligations, resolve disputes, and enforce our agreements.
● Improve our services, website, and user experience.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
● Contractual Necessity: To fulfil our contractual obligations with you.
● Legitimate Interests: To operate and improve our services, protect our business, and manage risks.
● Consent: For certain marketing activities, with the option to withdraw consent at anytime.
● Legal Obligation: To comply with legal and regulatory requirements.
5. How We Share Your Information
We may share your data with:
● Service Providers: Trusted third parties who assist us in providing services, such as subcontractors, financial service providers, and IT service providers.
● Professional Advisors: Including lawyers, auditors, and insurers as necessary.
● Regulatory Authorities: To comply with legal obligations or requests from government bodies.
● Other Third Parties: With your consent or when required to protect our rights, property, or safety.
6. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Retention periods may vary based on factors such as the nature of the data, our contractual obligations, or legal requirements.
7. Your Rights
You have certain rights under UK data protection law, including:
● Right to Access: Request a copy of your personal data.
● Right to Rectification: Request correction of incomplete or inaccurate data.
● Right to Erasure: Request deletion of your data under certain circumstances.
● Right to Restrict Processing: Request that we limit the processing of your personal data.
● Right to Data Portability: Request to transfer your data to another provider.
● Right to Object: Object to processing based on our legitimate interests or for direct marketing.
● Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise your rights, please contact us using the contact details below.
8. Security of Your Information
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no transmission or storage system is completely secure.
9. International Transfers
We primarily store and process data within the UK. If we transfer data outside the UK, we will take steps to ensure that your data is protected, using safeguards such as Standard Contractual Clauses approved by the UK Government.
10. Cookies
Our website uses cookies to enhance user experience and analyse site traffic. For more information on how we use cookies, please refer to our Cookie Policy.
11. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
12. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated policy will be posted on our website with the revised date.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Westhaven Developments Ltd & Westhaven Construction Services Ltd
Villa Martinique, 8 Pentire Crescent, Peinture, Newquay, TR7 1PX
Email: enquiries@westhavendevelopments.co.uk
Phone: n/a